Vapi

Developer platform for building and deploying voice AI agents (phone call bots) that handle customer calls, support, and appointment scheduling.

Free accessFree plan

Paid fromScaleVolume-based per-minute pricing, SOC 2, HIPAA, PCI, SSO

At a Glance

Vapi is an AI tool for Voice & speech (category: Audio & Voice). Free access: Free plan. Documented: 2 plans with prices and limits.

Category: Voice & speech
Paid from: contact sales / Year (Scale)
Free Option: Free plan
Plans: 2
Sources: 2 verified sources
Website: vapi.ai (opens in a new tab)

Category: Audio & Voice · Voice & speech

Features

Vapi is a developer platform for building and operating voice AI agents that handle phone calls for customer support, appointment scheduling, and other use cases. The Build plan offers pay-as-you-go billing from $0.05 per call minute.

Call logs are stored for 14 days in the Build plan. Role-based access control (RBAC), single sign-on, and service level agreement guarantees are reserved for the Scale plan.

Pay-as-you-go call minutes from $0.05 per minute
10 concurrent calls included at no extra cost in the Build plan
SMS and chat messaging in addition to phone calls
SOC 2, HIPAA, PCI, and single sign-on from the Scale plan
Multiple leading language models selectable as backend
Annual contract with custom volume pricing in the Scale plan

Prices and plans

Tier	Price	Period	What you get
Build	from 0.05 $ per minute	Usage	Pay-as-you-go calls and SMS/chat, 10 concurrent calls included
Scale	contact sales	Year	Volume-based per-minute pricing, SOC 2, HIPAA, PCI, SSO

Prices per vendor, excl. taxes/VAT where applicable.

Limits

Build plan: pay-as-you-go from $0.05/min for calls and $0.005/message, 10 concurrent calls included; model provider costs passed through unless using your own API key. Scale plan: annual contract with custom volume pricing (SOC 2, HIPAA, PCI, SSO). Add-ons: HIPAA $2K/month, Zero Data Retention $1K/month.

Alternatives and similar tools to Vapi

FAQ

Is Vapi available for free?

Yes. A permanently free plan is published, not a time-limited trial.

Where is the vendor of Vapi based?

Vapi is based in the USA. Regardless of that location, data processing and privacy terms are governed by the vendor's own contract.

How is Vapi billed?

Build plan: pay-as-you-go from $0.05 per conversation minute and $0.005 per message, 10 concurrent calls included. Model provider costs are added separately unless you use your own API key. Scale plan: annual contract with individual volume pricing for companies (SOC 2, HIPAA, PCI, SSO). Add-on options: HIPAA $2,000 per month, Zero Data Retention $1,000 per month.

What plans does Vapi offer?

The catalog documents 2 plans with price, billing period, and included features.

Is Vapi currently available?

Vapi is still active: Active.

How we compare

We compare free access, paid entry, plan limits, features and the listed official sources. Unsourced figures stay marked as not published.

Only confirmed entries appear in the catalog. Prices, plans and limits come from listed official vendor pages. Missing figures stay marked as not published. Search results are ordered by Task match by default; category and task lists are alphabetical. Both can be switched to Free access first; neither is a quality ranking. The vendor page always wins.

Edited and checked by the AI Compare Ninja team

Sources

All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.

https://vapi.ai/
https://vapi.ai/pricing

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