Dialpad AI
Combine telephony, meetings, sales, and support with transcription, summaries, and coaching.
At a Glance
Dialpad AI is an AI tool for Sales & CRM (category: Productivity). Free access: Free trial. Documented: 6 plans with prices and limits.
- Category
- Sales & CRM
- Paid from
- $15 / $27 / Month/year (Dialpad Connect Standard)
- Free Option
- Free trial
- Plans
- 6
- Sources
- 3 verified sources
Category: Productivity · Sales & CRM
Features
Connect Standard starts at $15/user with unlimited calls and AI summaries. Support starts at $80 and Sell at $39 plus call minutes. Autonomous Dialpad AI Agents are custom-priced only.
- Live transcription and automatic summaries for calls and meetings
- Sentiment detection and AI coaching for sales and support
- CRM logging and integrations
- Autonomous voice AI agents (Dialpad AI Agents)
- Connect Standard from $15/user with unlimited calls
Prices and plans
| Tier | Price | Period | What you get |
|---|---|---|---|
| 14-day trial | free | 14 days | Self-service setup Evaluate Dialpad Connect No IT support required Then paid |
| Dialpad Connect Standard | $15 / $27 | Month/year | Unlimited calls in US/Canada AI meetings, live transcripts, and summaries Messaging and 1 local number per user 10 meeting participants |
| Dialpad Connect Pro | $25 / $35 | Month/year | Everything in Standard CRM integrations 24/7 support Multi-office management Minimum 3 users in the self-service offer |
| Dialpad Support Essentials | $80 / $95 | Month/year | Contact-centre capabilities AI transcription and sentiment Higher tiers for dashboards, APIs, and coaching Advanced $115/$135, Premium $150/$170 |
| Dialpad Sell Essentials | $39 / $49 | Month/year | Sales dialler and AI coaching US inbound from $0.01/min, outbound from $0.02/min Advanced $95/$110, Premium $150/$170 Meetings Business included |
| Dialpad AI Agents | contact sales | Contract | Autonomous voice/service agents Custom usage and integration No public session or minute rate |
Prices per vendor, excl. taxes/VAT where applicable.
Limits
Connect Standard and Pro include unlimited domestic/US/Canada calls plus AI transcription and summaries; international calls and extra numbers cost separately. Pro has a three-user minimum in the self-service offer, making its real annual-plan entry $75/month. Dialpad Sell additionally bills calling: 1,000 US outbound minutes start at $20 on top of the $39 seat licence. The vendor publishes no rate or included allowance for standalone Dialpad AI Agents.
Alternatives and similar tools to Dialpad AI
Dialpad AI alternatives comparison →
FAQ
Is Dialpad AI available for free?
Not permanently. What is published is a time-limited free trial. 14-day Connect trial. No permanent free tier for the full product.
Where is the vendor of Dialpad AI based?
Dialpad, Inc. is based in the USA. Regardless of that location, data processing and privacy terms are governed by the vendor's own contract.
How is Dialpad AI billed?
Connect costs $15/$27 (annual/monthly) in the Standard tier and $25/$35 in the Pro tier. Support starts at $80, Sell at $39 per user per month with annual billing. Dialpad AI Agents is priced individually. The phone system page has a currency switch (USD/CAD/EUR/GBP/NZD/AUD). The specific EUR or CHF amounts for customers in Germany, Austria and Switzerland are not currently known.
What plans does Dialpad AI offer?
The catalog documents 6 plans with price, billing period, and included features.
Is Dialpad AI currently available?
Dialpad AI is still active: Connect, Support, Sell, and custom-quoted AI Agent products.
How we compare
We compare free access, paid entry, plan limits, features and the listed official sources. Unsourced figures stay marked as not published.
Only confirmed entries appear in the catalog. Prices, plans and limits come from listed official vendor pages. Missing figures stay marked as not published. Search results are ordered by Task match by default; category and task lists are alphabetical. Both can be switched to Free access first; neither is a quality ranking. The vendor page always wins.
Edited and checked by the AI Compare Ninja team
Sources
All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.
- https://www.dialpad.com/llm-info/
- https://www.dialpad.com/products/phone-system/
- https://www.dialpad.com/pricing/
Visit site (opens in a new tab)
Spotted an outdated figure? Vendor pages change without notice. Report an error