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Crisp

French customer messaging platform with live chat, AI chatbot and helpdesk; EU-hosted with a permanently free plan for 2 agents.

Free accessFree plan
Paid fromMini4 agents

At a Glance

Crisp is an AI tool for Customer service & chat (category: Productivity). Free access: Free plan. Paid from $45 (Mini). Documented: 4 plans with prices and limits.

Category
Customer service & chat
Paid from
$45 / Month (Mini)
Free Option
Free plan
Plans
4
Sources
1 verified source
Website
crisp.chat (opens in a new tab)

Category: Productivity · Customer service & chat

Features

The product is hosted in the EU. The free plan stays permanently available for 2 agents.

Prices and plans

TierPricePeriodWhat you get
FreefreeFree of charge (permanent)2 agents
Website chat, shared inbox, mobile apps
Mini$45Month4 agents
Email inbox, ~90 AI conversations, 5 EUR AI credits included
Essentials$95Month10 agents
Omnichannel, ~450 AI conversations, 25 EUR AI credits included
Plus$295Month20+ agents
AI suite, ~1,350 AI conversations, 75 EUR AI credits included

Prices per vendor, excl. taxes/VAT where applicable.

Alternatives and similar tools to Crisp

A selection for “Customer service & chat” and curated direct comparisons. Direct comparisons carry the most weight, followed by the shared subcategory and shared tasks. Matching free-access types carry less weight. Ties are resolved consistently. No quality rating.

LandbotNo-code chatbot builder for website and WhatsApp with AI answers grounded in your own knowledge base.StarterTidioLive chat, tickets, flows, and Lyro AI in one support system.StarterKnocketA contact and live-chat workspace with an AI knowledge agent and human handoff.not publishedYundaDeskAI customer service with a shared inbox, knowledge base and human handoff.StarterManyChatInstagram, TikTok, Messenger, and WhatsApp automation with AI.EssentialChatbaseBuild AI agents for customer support, sales and user engagement with a dedicated knowledge base.HobbyTalkTGWebsite live chat that sends visitor messages to Telegram and shows Telegram replies on the site.ProAda AIAutomate enterprise customer service across messaging, email, voice, and social with one shared AI agent.Ada ACX Platform

Crisp alternatives comparison →

FAQ

Is Crisp available for free?

Yes. A permanently free plan is published, not a time-limited trial.

Where is the vendor of Crisp based?

Crisp IM SAS is based in France. Regardless of that location, data processing and privacy terms are governed by the vendor's own contract.

How much does Crisp cost?

The cheapest paid plan of Crisp is Mini at $45. 4 plans are documented in total, each with its price and limits.

Is Crisp currently available?

Crisp is still active. The vendor is Crisp IM SAS, France ('Built from France'). Customer messaging platform with live chat, AI chatbot and helpdesk, EU-hosted per the vendor.

How we compare

We compare free access, paid entry, plan limits, features and the listed official sources. Unsourced figures stay marked as not published.

Only confirmed entries appear in the catalog. Prices, plans and limits come from listed official vendor pages. Missing figures stay marked as not published. Search results are ordered by Task match by default; category and task lists are alphabetical. Both can be switched to Free access first; neither is a quality ranking. The vendor page always wins.

Edited and checked by the AI Compare Ninja team

Sources

All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.

Visit site (opens in a new tab)

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