YundaDesk

AI customer service with a shared inbox, knowledge base and human handoff.

Free accessFree plan

Paid fromStarter10000 AI credits per month

At a Glance

YundaDesk is an AI tool for Customer service & chat (category: Productivity). Free access: Free plan. Paid from 20 USD per month (Starter). Documented: 4 plans with prices and limits.

Category: Customer service & chat
Paid from: 20 USD / month (Starter)
Free Option: Free plan
Plans: 4
Sources: 3 verified sources
Website: yundadesk.com (opens in a new tab)

Category: Productivity · Customer service & chat

Features

YundaDesk targets ecommerce, export and support teams. A shared inbox connects channels such as WhatsApp and website chat with customer history and team assignment. AI uses a maintained knowledge base to answer questions and can hand conversations to people. Automations add routing and reminders. Configure channel connections and actions individually, with appropriate approval for sensitive operations.

Bring messages from multiple channels into one team workspace
Control AI answers with company knowledge and handoff rules
Automate assignment, reminders and service workflows

Prices and plans

Tier	Price	Period	What you get
Free	free	free plan	1000 AI credits per month
Starter	20 USD	month	10000 AI credits per month
Pro	200 USD	month	100000 AI credits per month
Enterprise	contact sales	custom quote	Custom offer; confirm included AI service

Prices per vendor, excl. taxes/VAT where applicable.

Limits

Register with email or Google, connect the channels you need and maintain product knowledge and rules. Test common questions, language changes and handoffs. Review answers and transaction permissions before serving real customers.

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FAQ

Is YundaDesk available for free?

Yes. A permanently free plan is published, not a time-limited trial.

Where is the vendor of YundaDesk based?

深圳市知安科技有限公司 is based in China. Regardless of that location, data processing and privacy terms are governed by the vendor's own contract.

How is YundaDesk billed?

Free costs 0 USD with 1000 AI credits monthly; Starter costs 20 USD with 10000 and Pro 200 USD with 100000. Enterprise is custom-priced. Credits do not guarantee a conversation count. Branding removal belongs to paid plans. Check external channel costs and the final order amount separately.

How much does YundaDesk cost?

The cheapest paid plan of YundaDesk is Starter at 20 USD per month. 4 plans are documented in total, each with its price and limits.

Is YundaDesk currently available?

YundaDesk is still active: Current product offering documented by the vendor.

How we compare

We compare free access, paid entry, plan limits, features and the listed official sources. Unsourced figures stay marked as not published.

Only confirmed entries appear in the catalog. Prices, plans and limits come from listed official vendor pages. Missing figures stay marked as not published. Search results are ordered by Task match by default; category and task lists are alphabetical. Both can be switched to Free access first; neither is a quality ranking. The vendor page always wins.

Edited and checked by the AI Compare Ninja team

Sources

All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.

https://yundadesk.com/zh/
https://yundadesk.com/zh/pricing/
https://app.yundadesk.com/register

Visit site (opens in a new tab)

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