Twilio
Cloud communications platform for SMS, voice, WhatsApp and email via API, billed on usage; complemented by separately priced AI products such as Conversation Relay (voice AI agents) and Conversation Intelligence (conversation analysis).
At a Glance
Twilio is an AI tool for Customer service & chat (category: Productivity). Free access: not published. Documented: 2 plans with prices and limits.
- Category
- Customer service & chat
- Paid from
- 0.112 $ (outbound) / 0.0075 $ (inbound) / Per message (SMS Germany)
- Free Option
- not published
- Plans
- 2
- Sources
- 2 verified sources
Category: Productivity · Customer service & chat
Features
Twilio is a cloud communications platform for SMS, voice, WhatsApp, and email via API, billed on usage, complemented by separately priced AI products such as Conversation Relay and Conversation Intelligence.
For SMS in Germany, mobile numbers or alphanumeric sender IDs can be used outbound, but inbound is only possible via mobile numbers. A leased mobile number costs $30 per month.
- Usage-based API platform for SMS, voice, WhatsApp, and email
- SMS Germany: mobile number or alphanumeric sender ID, failed message processing $0.001 extra
- RCS Germany: Basic outbound $0.112, Single outbound $0.2576, inbound $0.0075
- Conversation Relay for voice AI agents (separately priced)
- Conversation Intelligence for conversation analysis (separately priced)
Prices and plans
| Tier | Price | Period | What you get |
|---|---|---|---|
| SMS Germany | 0.112 $ (outbound) / 0.0075 $ (inbound) | Per message | Mobile number or alphanumeric sender ID (same outbound price) Inbound only possible via mobile number, not via alphanumeric sender ID Failed message processing: additional $0.001 Leased mobile number: $30/month |
| RCS Germany | 0.112 $ (Basic) / 0.2576 $ (Single) / 0.0075 $ (inbound) | Per message | RCS Basic outbound $0.112 RCS Single outbound $0.2576 RCS inbound $0.0075 |
Prices per vendor, excl. taxes/VAT where applicable.
Alternatives and similar tools to Twilio
FAQ
Where is the vendor of Twilio based?
Twilio Inc. is based in the USA. Regardless of that location, data processing and privacy terms are governed by the vendor's own contract.
What plans does Twilio offer?
The catalog documents 2 plans with price, billing period, and included features.
Is Twilio currently available?
Twilio is still active: Cloud communications platform for SMS, voice, WhatsApp, RCS and email via API, billed on usage in US dollars. AI products such as Conversation Relay, Conversation Intelligence, Conversation Memory and Conversation Orchestrator are priced separately (own pricing pages, not detailed here).
How we compare
We compare free access, paid entry, plan limits, features and the listed official sources. Unsourced figures stay marked as not published.
Only confirmed entries appear in the catalog. Prices, plans and limits come from listed official vendor pages. Missing figures stay marked as not published. Search results are ordered by Task match by default; category and task lists are alphabetical. Both can be switched to Free access first; neither is a quality ranking. The vendor page always wins.
Edited and checked by the AI Compare Ninja team
Sources
All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.
- https://www.twilio.com/en-us/sms/pricing/de
- https://www.twilio.com
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