Respond.io
Omnichannel messaging platform that unifies WhatsApp, Instagram, Facebook Messenger, TikTok and other channels in a shared team inbox, with AI assist features for replies and summaries.
At a Glance
Respond.io is an AI tool for Customer service & chat (category: Productivity). Free access: Free trial. Documented: 4 plans with prices and limits.
- Category
- Customer service & chat
- Paid from
- 79 $ / 948 $ / Month/year (20% discount on annual payment) (Starter)
- Free Option
- Free trial
- Plans
- 4
- Sources
- 1 verified source
Category: Productivity · Customer service & chat
Features
Respond.io is an omnichannel messaging platform that unifies WhatsApp, Instagram, Facebook Messenger, TikTok and other channels in a shared team inbox, with AI assist features for replies and summaries.
- WhatsApp, Instagram, Facebook Messenger, TikTok and more in one shared team inbox
- AI assistant for reply drafts and conversation summaries
- Automated routing and follow-up workflows
- Billing by Monthly Active Contacts (MACs), tiered from 1,000
- 5 to 10 users depending on tier; additional seats bookable
Prices and plans
| Tier | Price | Period | What you get |
|---|---|---|---|
| Starter | 79 $ / 948 $ | Month/year (20% discount on annual payment) | 5 users, additional users $12/month MACs (Monthly Active Contacts) unlimited, tiered from 1,000 5,000 AI credits |
| Growth | 159 $ / 1,908 $ | Month/year (20% discount on annual payment) | 10 users, additional users $20/month MACs unlimited, tiered from 1,000 10,000 AI credits |
| Advanced | 279 $ / 3,348 $ | Month/year (20% discount on annual payment) | 10 users, additional users $24/month MACs custom 20,000 AI credits |
| Enterprise | contact sales | Upon request | Unlimited users, higher workspace limits |
Prices per vendor, excl. taxes/VAT where applicable.
Alternatives and similar tools to Respond.io
FAQ
Is Respond.io available for free?
Not permanently. What is published is a time-limited free trial.
Where is the vendor of Respond.io based?
Respond.io is based in Malaysia. Regardless of that location, data processing and privacy terms are governed by the vendor's own contract.
What plans does Respond.io offer?
The catalog documents 4 plans with price, billing period, and included features.
Is Respond.io currently available?
Respond.io is still active: Omnichannel messaging platform with four plans (Starter, Growth, Advanced, Enterprise) per the official pricing page.
How we compare
We compare free access, paid entry, plan limits, features and the listed official sources. Unsourced figures stay marked as not published.
Only confirmed entries appear in the catalog. Prices, plans and limits come from listed official vendor pages. Missing figures stay marked as not published. Search results are ordered by Task match by default; category and task lists are alphabetical. Both can be switched to Free access first; neither is a quality ranking. The vendor page always wins.
Edited and checked by the AI Compare Ninja team
Sources
All details regarding plans, limits, and features are based on official vendor documentation and the primary sources verified below.
- https://respond.io/pricing
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